Holiday Inn Express - Clermont by IHG

I truly love the personal care and attention we got from Front Desk staff Ali and breakfast attendant Najid. On our first stay here, we had to leave home early to avoid traffic during our nearly 3-hour drive to Clermont. Because my husband was exhausted by the long drive, I took a chance by requesting an early check-in in order to rest, because we were arriving in Clermont around 11:00-12 noon, 4 hours before usual check-in. Since I called before 9 am, Ali told me that the cleaners just came in but that he would give me a call to confirm the possibility of early check-in. I wasn't counting on it, though. But a few minutes before reaching Clermont, I got a call from Ali that our room was ready! What a pleasant surprise! That's going the extra mile. I also loved the cheerful, meticulous attention Najid placed on fixing and restocking the breakfast spread. These two staff members made such a good impression on our first stay that after a few weeks, we booked a stay in Holiday Inn Express Clermont again. This hotel is definitely our home away from home whenever we go to Clermont!

I loved everything about the property. I added a night actually and all was good until I moved down the hallway, I had had a deluxe room with a Jacuzzi tub. I paid the same amount. I’m in a smaller room no tub.

Thé place itself and nice hot breakfast in the morning excellent

I loved the entire staff so kind and friendly. Rooms were clean and mini fridge actually cooled down and kept our drinks cold- not lukewarm like most hotel fridges. Comfy beds and room was clean

Location Cleaning Staff